The Banyan Tree is committed to processing orders promptly. We fill orders 1-3 days from the time of purchase. Standard shipping takes 3-7 business days. If you do not receive your package within that timeframe, please contact us at thebanyantreeonline@gmail.com.

We do ship internationally. All packages are shipped with duties and taxes unpaid. These charges may or may not apply to your package. If you are unaware of the custom or tax charges, we ask that you contact your local customs office before you purchase with us. The customer is responsible for all fees. Shipping costs vary depending on package size and location.

We are not responsible for lost or stolen packages.